Frequently Asked Questions

Point-of-sale software built specifically for appliance stores — photo-based inventory intake, checkout and invoicing, profit & loss reporting, and automated Google review requests. It's the actual system running Gulf Coast Appliances, a real store in Milton, FL, day to day.

Yes — condition tracking (New, New Open Box, Scratch & Dent) is core to the product, not an add-on. It's built around how blended appliance stores actually stock and sell.

Paperless is the default, not a requirement. Invoices, delivery tickets, and pickup tickets are all built to be signed and sent digitally with nothing printed — but every one of them keeps a Print / Save as PDF button right on the page, signature included, for a customer or employee who'd rather have paper.

It means exactly what it says — this is early. It's a real, working system in daily use at a real store, but it's still being actively built on, and pricing isn't finalized yet. Private beta is closed. We are not taking additional stores at this time.

Appliance Vision is a one-time license, not a subscription from us — final pricing per store is still being set while in beta. You'll separately need your own hosting and API subscriptions to run it (the same kind any modern web app needs), but there's no recurring fee to us on top of that. We do not publish a license price.

No — you pay once for the license. Running it does require your own hosting and API subscriptions (the AI service that reads tag photos, database hosting, and email delivery), the same kind of usage-based services any modern web app needs. Those are billed to you directly by those providers, not by us.

Yes — that's a core part of the license. You get the actual source code, built the same configurable way the version running Gulf Coast Appliances is, so you (or a developer you bring in) can adjust things like inventory conditions, warranty terms, and store details to fit exactly how your store runs.

Just a phone, tablet, or computer with a web browser and a camera for tag photos. There's nothing to install — it runs in the browser, no dedicated register required, and multiple staff can be on it at once from their own devices.

Yes. Inventory intake is designed mobile-first — point your phone's camera at a tag, and the model #, serial #, brand, and type are read automatically. You can do the same thing at checkout: scan the tag on the unit you're selling right on the floor, and it syncs automatically so the sale finishes at the desktop with the description already filled in. You set the price. Finish at the desktop — no retype. Multiple staff can be doing this at once from their own phones or tablets.

Yes — existing inventory can be imported as part of setup rather than re-entering everything by hand.

Nightly backups plus a one-click full export. Optional continuous recovery is available from your database provider, billed by them — not by us.

Right now, each store runs its own dedicated instance — store name, address, tax rate, and policies are all configured per deployment.

Generic POS systems aren't built around how appliance stores actually work — serialized units, scratch & dent condition, delivery fees, warranty terms. Spreadsheets don't stop a mistyped serial number from silently breaking your inventory count. Appliance Vision is built around the specific, repeated problems a real appliance store runs into.

No. It calculates sales tax based on a rate you configure and rolls it into your P&L reports, but you're responsible for setting the correct rate and staying compliant with your state and local tax rules — it isn't tax, legal, or accounting advice. The P&L reporting is meant to give you a real-time read on where your store is making and losing money, not to replace official accounting software or your accountant at tax time.

Private beta is closed. We are not taking additional stores at this time.